Public Offer for Services

1. General Provisions

This document is an official offer by Individual Entrepreneur Alexander Raimundovich Vashkiavichus, hereinafter Contractor, to enter into a paid services agreement with any individual, individual entrepreneur, or legal entity, hereinafter Customer, on the terms set out in this public offer.

The offer is made in accordance with Articles 435, 437, and 438 of the Civil Code of the Russian Federation and is publicly available on the OKVideo.Pro website.

Language. This English text is a translation provided for convenience. The legally binding version of this offer is the Russian text at okvideo.pro/offer; in case of any discrepancy, the Russian version prevails.

The Customer's acceptance of the offer means full and unconditional agreement to its terms without any exceptions or reservations.

2. Subject of the Offer

The Contractor undertakes, at the Customer's request, to provide services related to media production and technical project support, and the Customer undertakes to accept and pay for such services.

Services may include, in particular:

• organizing and conducting live streams;
• rental of the studio, studio zones, and related infrastructure;
• video filming, broadcast recording, remote links, and multi-camera work;
• broadcast direction, switching, sound, lighting, graphics, and titles;
• editing, post-production, cutdowns, and content adaptation;
• consulting, technical, and organizational services.

The specific list, scope, timelines, price, date, location, team, equipment, and other material terms are determined separately for each request.

3. Acceptance and Order Placement

Acceptance of this offer is the Customer's performance of one or more actions that clearly confirm agreement to its terms:

1. making payment or prepayment under an invoice, bank details, payment link, or other payment document of the Contractor;
2. written confirmation of a booking or order by email, messenger, or another agreed communication channel if, after that, the parties actually begin project execution;
3. actual use of the studio, equipment, venue, or receipt of services after confirmation by the Contractor.

An ordinary inquiry, call, or message without confirmation by the Contractor and without acceptance does not mean an agreement has been concluded.

The Contractor may request additional information, documents, a technical brief, details, approvals, access, and an advance payment if needed to prepare and execute the project.

4. Price and Payment Procedure

No VAT. The Contractor uses the automated simplified tax system (AUSN).

The service price is determined individually and stated in an invoice, estimate, commercial proposal, confirmed correspondence, or another agreed document. Prices, ranges, and packages published on the site are considered indicative unless expressly confirmed for a specific request.

Unless separately agreed otherwise:

• for individuals, the Contractor may request a 50% prepayment or another amount agreed by the parties;
• for individual entrepreneurs and legal entities paying by bank transfer, the Contractor may request 100% prepayment;
• additional hours, urgent changes, night work, trips, consumables, non-standard connections, and other extra services are paid separately.

The Customer's payment obligation is considered fulfilled when funds are credited to the Contractor's account or when another proper payment confirmation is received.

5. Service Delivery, Rescheduling, and Cancellation

The Contractor provides services within the agreed timelines and scope provided that the Customer timely supplies all necessary information, materials, access, confirmations, and payment.

If the project involves a studio booking and no other terms are agreed, the basic rules apply:

• the minimum studio booking is 2 hours; a different duration is possible if agreed in writing;
• the Customer's lateness does not reduce the price or extend the booking time;
• additional time is paid separately;
• if there is a following booking, the Customer must vacate the premises at the agreed time.

Unless agreed otherwise in writing, the following basic cancellation and rescheduling terms apply to studio bookings:

• if cancelled no later than 120 hours before the booking starts, up to 100% of the paid amount may be refunded;
• if cancelled less than 120 but no less than 72 hours before the booking starts, the Contractor may retain up to 50% of the booking amount;
• if cancelled less than 72 hours before the booking starts, the prepayment is non-refundable;
• if rescheduled no later than 120 hours in advance, the booking may be moved without extra charge if time is available;
• if rescheduled less than 120 but no less than 72 hours in advance, payment retention and any extra charge are determined by the Contractor considering the new date and actual costs;
• if rescheduled less than 72 hours in advance, the reschedule is treated as a cancellation unless otherwise agreed in writing.

For on-site streams, complex productions, multi-camera projects, and other work requiring booking of the team, equipment, logistics, and contractors, if the Customer cancels or reschedules, the Contractor retains: more than 14 days before the date — nothing, the prepayment is refunded in full; from 14 to 7 days — 30 % of the agreed price; less than 7 days — 50 % of the agreed price; less than 72 hours — 100 % of the prepayment made. In addition to the retained amount, the Customer reimburses actually incurred and documented expenses for contractors, logistics, and equipment rental to the extent not covered by the retained amount.

6. Rights and Obligations of the Parties

The Contractor undertakes to

• provide services in the agreed scope if the Customer provides the necessary conditions;
• inform the Customer of material circumstances affecting the project if they become known to the Contractor;
• at the Customer's written request, inform the Customer in advance which persons will need access to the venue or to project materials;
• process personal data within the limits necessary to perform the agreement and comply with the law.

The Contractor may

• engage third parties and contractors while remaining liable for their actions as for its own;
• suspend services in case of late payment, missing materials, violation of venue rules, or other conditions creating risk for the project, property, staff, or third-party rights;
• refuse to perform the order before it starts if the Customer materially breaches agreed terms.

The Customer undertakes to

• provide accurate and sufficient project information;
• timely approve the estimate, timing, titles, graphics, participant list, and other materials;
• pay for services on time;
• provide venue access, passes, organizational conditions, and other inputs within their area of responsibility;
• comply with studio rules, venue rules, and safety requirements.

7. Materials, Rights, and Confidentiality

The Customer guarantees that they have all necessary rights, consents, and authority to use and transfer to the Contractor any materials, logos, presentations, photos, videos, music fragments, personal data, images of individuals, and other objects needed for the project.

The Customer is independently responsible for the legality of the content of the broadcast, speeches, advertising materials, presentations, titles, remote connections, and other materials provided or approved by them for use.

Unless separately agreed otherwise:

• rights to the Customer's source materials remain with the Customer or their rights holders;
• rights to templates, technical solutions, organizational schemes, and internal developments of the Contractor remain with the Contractor;
• the scope of rights to work results is determined by separate agreement of the parties; if absent, after full payment the Customer receives the right to use the result to the extent necessary for project purposes.

The Contractor undertakes not to disclose to third parties any non-public information about the Customer, the project content, participants, materials, and internal information that became known in connection with performance of the agreement, except where disclosure is required by law, is necessary for engaged contractors to the minimum extent sufficient for performance, or is expressly permitted by the Customer. This obligation remains in force for three years after the project is completed. The Contractor ensures that the contractors it engages comply with this obligation.

The Contractor may use project materials in its portfolio only with the Customer's prior written consent. Without such consent, the Contractor may state in its portfolio only the fact that the work was performed: the type of event, date, city, and services provided, without showing video materials, the Customer's name, or images of participants.

8. Acceptance of Services

The Customer sends reasoned written objections regarding the services to the Contractor within 5 business days from the date the services were provided or, if an act, recording link, final materials, report, or other result is sent for the project, from the date it was sent.

If the Customer does not send reasoned written objections within this period, the services are considered duly provided and accepted in full to the extent of the actually completed and agreed work, including without a signed act.

Minor edits that do not affect the ability to use the result as intended are not grounds for refusal of acceptance, provided they are reasonably completed within the agreed scope.

9. Liability and Force Majeure

The parties are liable in accordance with the laws of the Russian Federation and this offer.

The Contractor is not liable for:

• failures of communication, internet, power supply, venue, providers, platforms, and third-party services if they were not caused by the Contractor;
• inaccuracy, unlawfulness, or technical unsuitability of materials, data, and instructions provided by the Customer;
• actions or inaction of the venue, speakers, remote participants, Customer's contractors, and other third parties outside the Contractor's reasonable control;
• indirect losses, lost profits, and reputational damage unless otherwise provided by mandatory law.

Unless otherwise established by mandatory law or a separate written agreement, the Contractor's aggregate liability for a specific project is limited to the amount actually paid by the Customer for services under the relevant order.

The parties are released from liability for full or partial non-performance due to force majeure, including emergencies, mass communication failures, government prohibitions, access restrictions to a facility, and similar circumstances that the parties could not reasonably foresee or prevent.

10. Personal Data

By accepting this offer and interacting with the Contractor, the Customer confirms that they have reviewed the personal data processing policy and studio rules.

The Contractor processes personal data of the Customer and project-related persons to the extent necessary for communication, coordination, agreement performance, document flow, venue access, accounting, and compliance with legal requirements.

If the Customer transfers personal data of third parties to the Contractor, the Customer confirms the existence of a legal basis for such transfer.

11. Final Provisions

This offer takes effect from the date of publication on the site and remains valid until withdrawn or replaced by a new version.

The Contractor may change the offer terms without prior individual notice to Customers. Orders already accepted are governed by the version in effect at the time of acceptance unless the parties agree otherwise.

For matters not regulated by this offer, the parties are guided by the laws of the Russian Federation.

Disputes are resolved through negotiations where possible. For disputes with individual entrepreneurs and legal entities, a pre-trial claim procedure is mandatory: the response period for a claim is 15 business days from its receipt; a dispute not settled in this way is considered by the Arbitrazh Court of the City of Moscow. Disputes with individuals are considered by the court determined under the jurisdiction rules of Russian law, including consumer protection law.

12. Contractor Details

Contractor: Individual Entrepreneur Alexander Raimundovich Vashkiavichus

Tax ID: 220456233225
OGRNIP: 315774600050445

Website: okvideo.pro
E-mail: hi@okvideo.pro
Phone: +7 (926) 650-01-11
Studio: Moscow, Marksistskaya St 10, bldg 1, 4th floor, office 405

Bank details and payment procedure are specified in the invoice, payment link, agreement, or other payment document sent to the Customer separately.