Studio Rules and General Terms

1. Status of Information on the Site

The OKVideo.Pro site is informational and is intended to introduce services, case studies, the studio, equipment, contacts, and the general workflow.

Unless expressly stated on a separate page, information on the site, including service descriptions, project examples, equipment lists, indicative prices, discounts, timelines, special offers, and other information, is not a public offer within the meaning of Article 437(2) of the Civil Code of the Russian Federation.

The final price, scope of work, schedule, studio availability, timelines, equipment volume, team composition, transport, editing, broadcast windows, backup solutions, and other material terms are confirmed separately by the operator in response to a request, in an invoice, agreement, commercial proposal, correspondence, or another agreed document.

2. Use of the Site and Materials

If analytics systems, a cookie banner, additional external scripts, or other tools affecting visitor data processing are added to the site in the future, the relevant information must be reflected in the privacy policy in advance and, if necessary, in the site interface.

The user may use the site only lawfully and solely to learn about services and contact the operator.

The user is prohibited from:

• disrupting the site, attempting to bypass access restrictions, or interfering with page and infrastructure operation;
• using software tools for unauthorized collection of information from the site, mass copying of materials, or automated content downloading without the operator's consent;
• using the site and operator contacts to send spam, fraudulent, or illegal offers.

Texts, images, logos, design, page structure, and other site materials are protected by intellectual property law. Copying, modifying, publishing, or commercially using them without the operator's prior written consent is not allowed, except where expressly permitted by law.

Mentions of brands, company names, projects, and third-party trademarks are provided for informational purposes and belong to their respective rights holders.

3. Requests, Communication, and Booking

The user may send a request or inquiry by phone, email, Telegram, Max, or other communication channels listed on the site.

Sending a message, request, or brief by itself does not mean:

• automatic booking of a date or time;
• an obligation for the operator to accept the project;
• agreement on the exact price or service package;
• the user's right to demand services without separate confirmation from the operator.

Studio booking, on-site filming, live streaming, broadcast, technical support, or another service is considered confirmed only after explicit confirmation by the operator and, if required by project terms, after the agreed prepayment is made.

The operator may refuse to confirm a project or booking if:

• the requested date or resource is unavailable;
• the project requires conditions that violate the law, third-party rights, venue or safety requirements, or technical limitations;
• the customer has not provided enough information for estimation and preparation;
• the user or customer has outstanding debt or a history of material breaches of previously agreed terms.

4. Price, Payment, Rescheduling, and Cancellation

Unless separately agreed otherwise, prices on the site are indicative. The final price depends on project tasks, duration, date, venue, time of day, number of cameras and specialists, need for editing, graphics, remote links, backup, logistics, additional connections, urgency, and other factors.

As a general rule, unless the parties set another procedure:

• for individuals, prepayment may be 50%;
• for individual entrepreneurs and legal entities paying by bank transfer, prepayment may be 100%;
• night hours, overtime, additional trips, urgent changes, work beyond the agreed scope, and non-standard terms are paid separately.

If the project includes hourly studio rental, the following basic rules apply unless otherwise agreed in writing:

1. the minimum booking time is 1 hour;
2. booking time starts from the beginning of the agreed hour;
3. customer lateness does not extend the booking time or reduce the price;
4. if overtime is needed, additional time is paid separately;
5. if another booking follows, the space must be vacated in advance enough to prepare the room.

Unless separately agreed otherwise, cancellation and rescheduling of a studio booking follow this basic procedure:

• if cancelled no later than 120 hours before the booking starts, up to 100% of the paid amount may be refunded;
• if cancelled no later than 72 hours before the booking starts, 50% of the amount may be retained;
• if rescheduled no later than 120 hours in advance, the booking may be moved without extra charge if time is available;
• if rescheduled less than 120 hours but no later than 72 hours in advance, payment retention and transfer are determined by the operator considering the new date and actual costs.

For on-site streams, shoots, and complex projects, payment, cancellation, rescheduling, penalties, and compensation may be defined by a separate agreement, invoice, estimate, or written confirmation.

5. Client Materials, Third-Party Rights, and Participant Data

The customer is responsible for the legality and accuracy of all materials, data, and instructions provided to the operator for project preparation or delivery.

By providing materials and information, the customer confirms that they have the necessary rights, consents, and authority regarding:

• logos, presentations, photos, video materials, music fragments, subtitles, captions, graphics, and other intellectual property;
• personal data of participants, speakers, employees, guests, contractors, and other persons whose data is provided to the operator;
• images of individuals, recordings of speeches, interviews, remote connections, and other materials involving individuals;
• confidential, commercial, medical, or other sensitive information that the customer asks to process or show on air.

If the customer provides the operator with third-party personal data, the customer independently ensures a legal basis for such transfer, including obtaining necessary consents and notices where required.

The operator is not liable for third-party claims arising from unlawfulness of materials, data, scripts, broadcasts, publications, or instructions provided by the customer.

6. Studio and Venue Rules

If the project takes place in the OKVideo.Pro studio or at a venue controlled by the operator, the following basic rules also apply:

1. access to the territory and premises is by prior booking and according to the rules of the venue, business center, or facility;
2. only clean shoes or change shoes are allowed in the studio premises unless otherwise agreed;
3. open flame, pyrotechnics, smoke effects, confetti, staining substances, animals, large props, and other potentially dangerous or staining elements are prohibited without prior approval;
4. the client bears full financial responsibility for damage to equipment, furniture, props, finishes, backdrops, cables, switching equipment, and other property;
5. if additional cleaning, dry cleaning, restoration of decorations or backdrops, or remediation of work consequences is needed, the corresponding costs are borne by the customer;
6. smoking and use of alcohol or narcotic substances in the studio and service areas are prohibited unless otherwise permitted by the venue and law;
7. the studio may conduct video surveillance for the safety of property, staff, and visitors; disabling cameras without approval is prohibited;
8. minors are allowed only when accompanied by and under the responsibility of parents or other legal representatives;
9. leaving belongings, equipment, or props after the booking ends is allowed only by prior agreement and may be charged separately;
10. if the studio rental rate does not include broadcast capacity, connecting a third-party contractor, external broadcast setup, wired internet, switching, and similar options is paid separately or may be restricted.

Retention periods for surveillance recordings, working recordings, and other materials are determined by the operator's internal processes, technical necessity, agreement, and law unless expressly agreed otherwise with the customer.

7. Limitation of Liability

The operator strives to keep site information up to date, but does not guarantee absolute completeness, accuracy, or continuous availability of any page, file, image, description, date, or price at every specific moment.

The operator is not liable for:

• temporary unavailability of the site, individual pages, files, images, or links;
• user decisions made solely on the basis of general site information without additional project coordination;
• indirect losses, lost profits, reputational damage, and other consequences that are not direct and proven damage unless otherwise required by mandatory law;
• actions of third parties, venues, communication providers, transport companies, messengers, hosting providers, and other external services that the operator cannot reasonably control;
• violations of third-party rights caused by materials, instructions, or data provided by the customer.

For a specific service, the limit and scope of the parties' liability may be additionally defined by an agreement, estimate, act, invoice, or other written document. To the extent permitted by law, the operator's liability for a specific project is limited to the amount actually paid for the relevant service unless expressly agreed otherwise by the parties or required by mandatory law.

The parties are released from liability for failure to perform obligations caused by force majeure, including emergencies, power outages, mass communication failures, actions of government authorities, venue bans, transport restrictions, and other force majeure circumstances.

8. Disputes and Applicable Law

Relations connected with site use and interaction between the parties are governed by the laws of the Russian Federation.

Before going to court, the parties seek to resolve the dispute through negotiations and a written claim sent by email or other agreed communication channels. If the dispute cannot be resolved, it is considered according to the procedure and jurisdiction established by applicable Russian law.

9. Final Provisions

The operator may change these rules without prior individual notice to users. The new version takes effect upon publication on the site unless otherwise stated.

If the user continues using the site after a new version of the rules is published, this is considered consent to the updated terms to the extent they do not contradict mandatory law.

For questions related to site use, booking, studio services, and interpretation of these rules, contact us at hi@okvideo.pro or by phone +7 (925) 650-01-11.